CALL CENTER

Call Center

The last thing an office staff needs to do is spend a day answering time consuming phone calls.

That is why we created a dedicated team of call center professionals, committed to providing comprehensive support tailored to meet the unique needs of dental patients. From appointment scheduling to helping patients' families find answers to questions concerning dental procedures and addressing insurance-related concerns, we are here to assist you at every step.

At the heart of our call center operations is a commitment to efficiency and excellence. We understand the importance of a friendly and knowledgeable voice on the other end of the line when it comes to dental care. Our staff is well-versed in the intricacies of the dental services our offices provide, ensuring patients receive accurate and detailed information during each interaction.

Beyond merely answering calls, our call center serves as a valuable resource to fill open slots in a day's schedule by making outbound calls to patients that are due a dental visit. This effort helps an office stay busy and profitable.

With cutting-edge technology and a customer-centric approach, our dental office call center is poised to elevate a caller's experience, making every interaction with us a positive and informative encounter. Whether a new patient or a returning one, our call center is the first point of contact for a customer-centric and professionally managed dental experience.